Telair is a leading Australian supplier of cloud based Unified Communications solutions.
They understand their industry is overflowing with choices for clients but their clients know that they view the world from your perspective and will treat you as a person, rather than a number. Why? Because they are people too, and they believe that’s what great support should be all about and that's what makes them truly stand out amongst the crowd.
They supply a wide range of communications products and services to business customers, including Fixed Wire, Hosted Voice, Mobile Phones, Broadband Internet and Corporate Data Products. They also offer complete communications solutions with turnkey customer support.
They benefit from being both large enough to compete with the major carriers (utilising the largest and most reliable networks across Australia), and small enough to deliver a truly professional and personalised service which the largest carriers often find difficult to provide.
So what does all this mean?
Whilst they supply an identical physical service to that provided by the major carriers, your customer care, technical support and account management is looked after personally by a dedicated team of professionals based in Brisbane. Their outstanding 100% Australian based support is highlighted by their customer service wait times averaging only 20 seconds. Their business is focused on customer service, with their customer support department outnumbering their sales department with a 5:1 ratio.
Their approach is focused on delivering not just products but solutions.
They're committed to delivering what they promise.
Their services include: