Human Resources Assistant null

About the role

We currently have an exciting opportunity available to join Restaurant Brands Australia’s Taco Bell People & Culture team! This position is full-time and is based at the Restaurant Brands Australia, Restaurant Support Centre which is located in Pyrmont NSW. The role will work in a Hybrid environment with a mix of work from home, in office, and some work to be completed in a restaurant environment when required.

Our ideal candidate will have experience in the QSR, Hospitality or Retail Industry and has completed or is close to completing a tertiary qualification in Human Resources or a related field. This role is suited to a graduate or someone with 1-2 years of experience in human resources who are looking to gain experience in a quickly growing and exciting QSR brand.

Key Responsibilities of the role include: 

• Responding to all general HR queries from a restaurant level, including team members, management, and parents of employees.
• Advise the Operations team on employment relations matters, managing grievance and misconduct claims in accordance with policy, including end-to-end investigations, and liaise with Union and Legal representatives when required.
• Assist the People & Culture Manager in strategic people and culture projects.
• Manage salaried employee onboarding and off-boarding process.
• Assist in recruitment and selection activities for the Restaurant Support Centre, existing restaurants, and new restaurants.
• Manage the Company’s recruitment and self-service platforms and respond to all employee queries relating to the platform.
• Manage the administration of Taco Bell's Yammertime platform and Yammertime engagement initiatives.
• Manage the Company's engagement surveys as required. 
• Manage the Taco Bell recognition shop including creation of new merchandise items.
• Manage the Taco Bell Brand’s Parental Leave process and all Parental Leave administration.
• Create, update, and implement Company policies, HR forms, documents, and resources when required.
• Monitor and complete Government claim forms, ensuring all funding is received and allocated accordingly.
• Compile accurate periodic People reports for the People & Culture Manager and Finance Team.
• General administrative tasks and other duties as required.

Our ideal candidate will have... 

• The ability to work from the Pyrmont office at least 2 days per week.
• A passion for people and leadership development.
• A high-level of experience in the Microsoft Office Suite including Microsoft Excel.
• The ability to prepare reports, interpret data and provide insights to the field team.
• Resilience, a high level of attention to detail, and are highly organized.
• Highly developed written and verbal communication skills and an ability to demonstrate and maintain positive working relationships.
• The capability of working independently as well as part of a team.
• Demonstration of a tertiary qualification in Human Resources or a related field.
• A valid Australian drivers license and full working rights in Australia. 
• The ability to travel within NSW to visit restaurants when required.

About Restaurant Brands

Restaurant Brands is a corporate franchisee and specialises in managing multi-site branded food retail chains. Its restaurant New Zealand Customer Service Centre and corporate office is located in Penrose in Auckland, with regional Customer Service Centres in Sydney, Honolulu and Los Angeles. Restaurant Brands is listed on the New Zealand Stock Exchange under NZX code RBD and on the Australian Securities Exchange under ASX code RBD.

As of December 2021, Restaurant Brands has 359 stores: 105 KFC New Zealand, 71 KFC Australia, 70 KFC California (including 11 multi-brand KFC-Taco Bell stores), 37 Taco Bell Hawaii, 8 Taco Bell Australia, 10 Taco Bell New Zealand, 6 Pizza Hut New Zealand, 36 Pizza Hut Hawaii and 16 Carl’s Jr. New Zealand. It employs over 11,400 staff across New Zealand, Australia, California and Hawaii and serves hundreds of thousands of customers worldwide every day.

Does this sound like the role for you?

We encourage applications from people of all ages, nationalities, abilities and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community.

If you have the skills, experience and motivation to succeed in this role, we'd love to meet you! Please take the next step and submit your application.