Updating Results

Stockland

4.6
  • 1,000 - 50,000 employees

2021 Contact Centre Consultant null

Sydney

Opportunity Expired

12 month fixed term contract call centre role with plenty of flexibility in hours.

Opportunity details

Opportunity Type
Part-Time Student Job, Graduate Job

Application dates

Minimum requirements

Accepting International Applications
No
Qualifications Accepted
B
Accounting
Commerce
Finance
Actuarial Studies
Business
Business Administration
International Business
Management
Office Studies
Project Management
Event Management
Economics
Human Resources
Hospitality Management
Retail & Merchandising
Tourism
Marketing & Advertising
Public Relations
Transport, Logistics & Procurement
C
Communication
Media Studies
Fashion Design
Film & TV
Fine Arts
Graphic Design & Visual Arts
Creative Writing
Journalism
Music
Performing Arts
Photography
Creative Arts (all other)
E
Aerospace Engineering
Air Traffic Control
Aircraft Maintenance Engineering
Aircraft Operation & Aviation
Automotive & Transport Engineering
Chemical Engineering
Civil Engineering & Construction
Communications Engineering
Electrical & Electronic Engineering
Engineering Management
Environmental Engineering
Fire & Safety Engineering
Geomatic Engineering
Manufacturing Engineering
Marine Engineering
Materials Engineering
Mathematics & Statistics
Mechanical Engineering
Mining Engineering
Petroleum Engineering
Renewable Energy Engineering
Robotics & Mechatronics Engineering
Engineering & Mathematics (all other)
Geotechnical Engineering
Biomedical Engineering
F
Food and Beverage Service
Butchery
Baking and Pastry-making
Cookery
Food Hygiene
Food & Hospitality (all other)
Beauty Therapy
Hairdressing
Personal Services (all other)
H
Anthropology
Geography
Classics
Criminology
Gender Studies
Indigenous Studies
International Development
Peace & Conflict
Refugees & Forced Migration
Archaeology
History
International Studies
Modern Languages
Literature
Linguistics
Translating & Interpreting
Librarianship & Curatorial Studies
Philosophy
Policy Studies
Political Science
Public Administration
Social Work & Sociology
Theology & Comparative Religion
Humanities (all other)
Social Science (all other)
Liberal Arts
I
Artificial Intelligence
Bioinformatics
Computer Graphics & Animation
Computer Science (all other)
Computer Systems and Networks
Cyber Security
Data Science
Programming & Software Engineering
Video Game Development
Design & User Experience
L
Justice & Law Enforcement
Commercial Law
Constitutional Law
Criminal Law
Family Law
International Law
Tax Law
Legal Studies
M
Audiology
Speech Pathology
Biomedical Science
Chiropractic & Osteopathy
Dentistry & Dental Science
Exercise & Sports Science
Health Administration
Addiction Medicine
Anaesthesia
Dermatology
Emergency Medicine
General Practice
Intensive Care Medicine
Medical Administration
Obstetrics & Gynaecology
Occupational & Environmental Medicine
Ophthalmology
Paediatrics & Child Health
Pain Medicine
Palliative Medicine
Pathology
Physician
Psychiatry
Public Health Medicine
Radiation Oncology
Radiology
Rehabilitation Medicine
Sexual Health Medicine
Sport & Exercise Medicine
Surgery
Naturopathy, Acupuncture & Complementary Medicine
Aged Care Nursing
Community Nursing
Critical Care Nursing
Family & Child Health Nursing
Mental Health Nursing
Nursing (all other)
Midwifery
Nutrition & Dietetics
Occupational Therapy
Optometry, Ophthalmology & Orthoptics
Paramedic Science
Pharmacy & Pharmacology
Massage Therapy
Physiotherapy
Rehabilitation Therapies
Podiatry
Environmental Health
Epidemiology
Health Promotion
Human Movement
Indigenous Health
Public Health (all other)
Occupational Health & Safety
Radiography
Medical & Health Sciences (all other)
Medical Technology
Counselling
Psychology
P
Architecture
Interior Design
Landscape Architecture
Construction Management
Property, Land & Real Estate
Quantity Surveying
Sustainable Development
Urban Design & Town Planning
S
Agribusiness
Agricultural Science
Aquaculture & Fisheries
Viticulture
Biochemistry
Biology
Chemistry
Earth Sciences
Ecology & Evolution
Environmental Studies
Forestry Studies
Parks & Wildlife Management
Food Science
Forensic Science
Genetics
Geology
Laboratory Technology
Marine Science
Physics
Veterinary Science
Sciences (all other)
Spatial Science
T
Curriculum Studies
Early Childhood Education
General Education Studies
Primary Teaching
Secondary Teaching
Special Education
Tertiary Education
TESOL
Vocational Education & Training
T
Building
Carpentry
Heating, Ventilation & Cooling
Flooring, Plastering & Tiling
Plumbing & Gasfitting
Bricklaying & Stonemasonry
Electrical
Glass & Glazing
Landscaping & Horticulture

Hiring criteria

Entry pathway

See details

Position description

  • A purpose-driven organisation committed to local communities thriving
  • We will consider flexible hours
  • 12-month contract with possible further opportunities within Stockland

 Supporting our Sales and Marketing teams as a Customer Service Consultant, you will be operating on a 12-month fixed term contract. The centre is open 7 days a week so you will be required to work on weekends on a rostered basis.

 The role involves providing a quality, empathetic customer experience. You will be nurturing and qualifying sales leads to provide phone-based support to the sales leaders associated with the Stockland projects and communities. Other responsibilities are helping Stockland residential customers with any queries about their property post-purchase, participating in outbound call campaigns to reach out to customers in relation to Stockland initiatives; assisting with all aspects of the sales conversion process; and enhancing Stockland's Leadership position and reputation through sustainable and responsible practices.

 About You 

  • Experience in a customer-centric role in a sales and service environment;
  • Exemplary communication skills, both verbal and written;
  • Experience managing customer data and relevant information in a customer relationship management (CRM) system;
  • The ability to work collaboratively and influence desired outcomes with a range of key stakeholders across multiple business units;
  • Self-initiative and ability to think outside the box.
  • This role would suit a student looking for flexible hours and happy to work on Saturdays and Sundays on a rostered basis

 At Stockland, we are a company delivering outcomes that benefit the community at large. We work collaboratively and inclusively, building strong working relationships. Our portfolio is diverse and so are the opportunities for professional and career development. We are committed to providing our people with broad experiences to build a successful career.

We recognise the importance of flexibility and work life quality and over 80% of our employees have informal or formal flexible work arrangements. Stockland has a strong commitment to achieving the best outcomes through an inclusive and collaborative culture. Our customers come from diverse backgrounds and we want our teams to reflect this.

We offer competitive remuneration and benefits. Benefits include free access or subsidised lifestyle, health, well-being and financial services products.

Due to the permanent nature of this role, we can only accept applications from Australian Citizens, Permanent Residents or Open Work Visa holders with more than 12 months validity from their role start date.

Hiring criteria

You should have or be completing the following to apply for this opportunity.

Entry pathway
Degree or Certificate
Minimum Level of Study
Associate Degree or higher
Minimum Grade
  • 7 GPA (4 point)
Study Field
B
Accounting
Commerce
Finance
Actuarial Studies
Business
Business Administration
Event Management
International Business
Management
Office Studies
Economics
Human Resources
Hospitality Management
Retail & Merchandising
Tourism
C
Communication
Media Studies
Creative Arts (all other)
Fashion Design
Film & TV
Fine Arts
Graphic Design & Visual Arts
E
Aerospace Engineering
Air Traffic Control
Aircraft Maintenance Engineering
Aircraft Operation & Aviation
Automotive & Transport Engineering
Biomedical Engineering
Chemical Engineering
Civil Engineering & Construction
Communications Engineering
F
Food & Hospitality
Personal Services
H
Humanities, Arts & Social Sciences
I
Artificial Intelligence
Bioinformatics
Computer Graphics & Animation
Computer Science (all other)
Computer Systems and Networks
Cyber Security