2023 Office Coordinator & Receptionist null

Nous Group is an international management consultancy with over 700 people working across Australia and New Zealand, the UK, Ireland and Canada. 

Nous is recognised as Australia’s top workplace, ranking first in the 2021 Best Places to Work Awards (Australia), and a Great Place to Work in 2019, 2017, 2015 and 2013 – we only enter every second year! We’ve been previously named Best Management Consulting Firm by the Australian Financial Review.

Responsibilities:

• In this key role, you are the front-face of Nous: a friendly first point of contact by greeting, welcoming, directing and announcing visitors appropriately
• Support the day-to-day operational and administrative functions for Nous’ Sydney office including managing stock supplies, approving invoices, managing room bookings and keeping the space tidy, managing office maintenance and setting up for workshops/events/meetings where required
• Provide reception and phone support for the office, including greeting clients, answering phones and emails and managing couriers
• Liaising with building management for maintenance and repairs for the office
• Coordinate Care and Connection and office events
• Ensure a smooth process for new starters, leavers and secondees, which may include scheduling meetings, booking travel and ensuring desk-set ups
• Drive continuous improvement in administrative processes and systems
• Build relationships across the offices and be an integral member of the larger corporate team
• Coordinate and run virtual and in-person events and workshops   
• Champion WHS in the office

And the practical experience:

• Previous experience in a customer service or coordination role (events, office, etc) is desirable BUT not essential
• Exceptional focus on customer service standards
• Superb attention to detail, with a preference for being thorough, and able to monitor work for quality
• Excellent computer skills, including proficiency in the Microsoft Office suite
• A flexible attitude and being willing to go above and beyond for client satisfaction
• Ability to prioritise and multi-task in a busy and sometimes ambiguous environment
• Problem solving skills and the ability to coach and develop others
• Comfortable working in a fast-paced environment at high intensity
• Someone who loves to help others and is willing to take on anything and everything!

Finally, the important details…

Nous is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. We encourage applications from people of all backgrounds, including Aboriginal, Torres Strait Islander, and First Nations people.

To apply for a role at Nous in Australia you must be a citizen, permanent resident, or have the the right to work in Australia.

Please note if you are successful in the recruitment process, you will be required to undertake background screening prior to your commencement at Nous.